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Government Investigative Agencies Blog

Category Archives: Blog

  1. Don’t Allow Your Investigative Agency to Become a Political Football

    One of the rare opportunities that investigators have to shine a light on their important work is when they present summaries of their agency’s work to legislative committees.  The politicians sitting on these committees often take these opportunities to applaud the waste and fraud uncovered by investigators.  Most investigators aren’t attention seekers by nature.  But…

  2. Your Investigators Are Impartial. Your Case Management System Can Help You Prove It.

    Investigative teams need to be viewed as fair and impartial, both to retain their credibility and to continue receiving tips.  Every subject and complainant is entitled to the same level of diligence from your team, no matter their position or seniority.  Subjects are also legally protected from being treated differently because of demographic factors including…

  3. Cybersecurity: More Ways to Protect Your Team

    This post is a continuation of “Cybersecurity: Don’t Wait, You Might Be Next!“, which outlines the new cybersecurity risks facing investigative agencies and provides ways they can insulate themselves from the loss or leakage of highly privileged information. #3 – Protect User Credentials Password requirements have gotten more complex over the years.  There’s a good…

  4. Cybersecurity: Don’t Wait, You Might Be Next!

    Government cybersecurity has been a concern for decades, especially at the federal level. The attention it has received in the past few months, however, is an order of magnitude higher than in recent history.  Recent cybersecurity threats (on two different fronts) have managed to capture much of the attention not devoted to pandemic response. The…

  5. Are Agency Employees Raising the White Flag? For Investigators, That’s a Red Flag.

    The government-wide Federal Employee Viewpoints Survey (FEVS) is still awaiting formal release by the Office of Personnel Management, but enough agencies have reported their individual results to recognize a pattern.  The biggest agencies are receiving low marks on the same items they did in previous years. According to FEDweek, some of the most negative responses…

  6. Buying Investigative Case Management Software? Ask References About These Five Things

    If your investigative agency is looking for a new case management system, you probably already know how hard it is to put together a list of all the features it needs in order to fully support your team.  There are multiple user types, multiple case stages and multiple case outcomes – and they all need…

  7. The Perils of “Custom” Case Management Software

    Because government fraud investigations are handled differently from agency to agency, it’s difficult to find a piece of software that “checks all of the boxes” for a specific investigative team.  Consumer-grade case management isn’t configurable enough to handle all of the different paths a case could take on its way to closure.  On the other…

  8. Spreadsheets Don’t Excel at Investigative Case Management

    Most government agency investigative teams use software to track, manage and report on their cases.  Some of these systems are built in-house or designed by a business process software company. Others are built specifically for investigative case management.  While investigative-focused software is most often the best fit for the needs of government investigative agencies, each…

  9. Massive Hack Brings Long-Maligned Federal IT Security into Focus

    It’s been 20 years since Dan Erwin’s famous quote that “The best way to get management excited about a disaster plan is to burn down the building across the street.” Federal Inspectors General must feel at least a little bit of that frustration after the elaborate compromise of SolarWinds’ Orion system. While the fallout of…

  10. The Perils of Being a Whistleblower

    Last month, the Securities and Exchange Commission paid its largest ever whistleblower award of $114 million.  This is especially big news because a payment to a whistleblower almost never happens. In fact, other front-page whistleblower stories often end with the messengers having their lives wrecked. An infographic published in Popular Science in 2018 shows all…