Equal Opportunity Case Management

CMTS Dashboard 3

Empowering Equal Opportunity Agencies with the tools to meet the six key components of a model EEO program, as outlined in MD-715, Ensuring Justice and Fairness for All.

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CMTS Dashboard 3

Tracking & Reporting

EEO Case Management Software Built For EEO Investigations

HR

Demographic Data

Track Age, Disability, Genetic Information, National Origin, Pregnancy, Race/Color, Religion, Sex, Gender Identity, Sexual Orientation, Marital Status, Familial Status, etc.

Advanced Reporting

Document Templates

Quickly draft and send various documents including letters to respondents, reports, case close memos, etc.

Investigative Leadership

Training & Outreach

Effortlessly track personal or team trainings such as sexual harassment education, ADA, etc. Stay on top of community outreach programs.

Workflows Tailored To Your Agency

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1. Informal Inquiry Stage

Boost your complaint submission rates with the most powerful, user-friendly, and intuitive form submission tool specifically designed for EEO Agencies.

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2. Formal Complaint Stage

Take advantage of our user-friendly document templates and file import tool to simplify the process of creating and submitting formal complaints.

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3. Investigation Stage

Implement case-validation rules to ensure efficient execution of each step in the process. Comprehensively evaluate every complaint to determine if discrimination has hindered opportunity.

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4. Disciplinary Stage

Seamlessly share pertinent investigative findings with the appropriate authority to ensure the complaint is resolved and justice is served.

Robust Features For EEO Investigations

CMTS provides a secure, flexible, and compliant case management solution tailored to meet the needs of your agency. Let us help you create a workspace that prioritizes the protection of your sensitive information.

Configurability

Configurable and Modifiable Workflow

Through our quick start process, your dedicated implementation specialist will assist in configuring CMTS to match your current workflow to allow you to track and manage everything in one place.

Customizable Dashboards

Personalized Homepage Dashboards

Users can personalize their homepage dashboard to showcase the most important information to them. With a single click, they can effortlessly access their assigned cases.

Automated Notifications

Time-based and Event-based Notifications

Prevent cases from falling through the cracks and justice from being hindered by configuring agency defined notifications to alert users to case progression.

Standard Procedures

Custom Fields for Case and Person Records

Easily configure custom fields and modules that allow you to quickly reference additional information such as demographics specific to discrimination.

Advanced Reporting

Search Capabilities and Reporting

Quickly locate and report on matching cases, complainant records, and any in-depth details related to your investigations by using our advanced search and reporting functionality.  

Validation Rules

Control Access through Roles and Permissions

Each user is assigned one or more job roles and given access to data and features based on their specific job function in order to ensure regulatory compliance.

Live CMTS Demonstration

Schedule an informal Zoom meeting with us to see a live demonstration of CMTS tailored to your agency’s needs. We’ll share our screen and answer all your questions.

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Frequently Asked Questions

Why do agencies choose CMTS as their EEO Case Management Software?

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CMTS is an EEO Case Management Software solution designed specifically for Equal Employment Opportunity programs and investigations. The platform supports the complete EEO complaint lifecycle, including informal inquiries, formal complaints, investigations, and disciplinary actions. With configurable workflows, demographic data tracking, automated notifications, document templates, and advanced reporting, CMTS helps agencies manage EEO cases more efficiently while maintaining compliance and accountability throughout the investigative process.

What features should agencies look for in EEO Case Management Software?

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When evaluating EEO Case Management Software, agencies should prioritize configurable workflows, complaint tracking, demographic data management, document generation, case validation rules, advanced reporting, and role-based security controls. CMTS combines these capabilities in a centralized platform, enabling EEO professionals to manage discrimination complaints, investigations, case documentation, and reporting requirements from a single system.

How does EEO Case Management Software support MD-715 program requirements?

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An effective EEO Case Management Software platform helps agencies support the six essential elements of a model EEO program outlined in MD-715. CMTS provides tools for complaint management, demographic reporting, training and outreach tracking, investigation management, workflow automation, and performance reporting. These capabilities help agencies improve program oversight, identify trends, and document efforts to ensure equal employment opportunity and workplace fairness.

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