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case management software

Help Desk

Help Desk

Helping CMTS Users Maximize Its Impact

Customer Support

When you are a CMTS client you can expect prompt service from our knowledgeable and experienced helpdesk. That is what CMTS users have come to enjoy from the team at WingSwept when using our investigative case management system. The helpdesk is available for questions and general support assistance as well as welcoming enhancement requests.

If you are a current CMTS client who needs assistance, please call us at 919-600-5102 or use the form on our contact page.

Enhancements: Working Together to Make It Better

CMTS is an actively developed platform and is constantly being improved in order to ensure that the growing number of users have the right tools to manage cases and optimize report outcomes. Many of our software updates have come from suggestions from our clients. Please let us know at any time if you have a suggested enhancement that would make CMTS easier to use for you and your agency. Chances are, the enhancement would make the system better for many of our users.

It’s also important to note that the bigger the customer base, the faster new features get released and the better CMTS becomes. With that in mind, one of our best sources of new clients is referrals from current clients.

Who do you know that you think would benefit from using CMTS? What agencies are out there looking for a solution to their case management challenges?

We really appreciate your referrals!

As always, please feel free to call us at 919-600-5102 with enhancement ideas, referrals and questions.

Interested in a Demo?

CALL US 855-636-5361 or  REQUEST A DEMO