Civil Rights Case Management
Through our state-of-the-art investigative case management system, we empower Civil Rights agencies to investigate ALLEGATIONS & VIOLATIONS relating to DISCRIMINATION, HARASSMENT, FALSE IMPRISONMENT, EXCESSIVE FORCE, ABUSIVE LANGUAGE, etc.
Case Tracking & Reporting
Built For Civil Rights Investigations
Demographic Data
Track Age, Disability, Genetic Information, National Origin, Pregnancy, Race/Color, Religion, Sex, Gender Identity, Sexual Orientation, Marital Status, Familial Status, etc.
Document Templates
Quickly draft and send various documents including letters to respondents, reports, case close memos, etc.
Training & Outreach
Effortlessly track personal or team trainings such as sexual harassment education, ADA, etc. Stay on top of community outreach programs.
Workflows Tailored To Your Agency
1. Complaint Stage
Boost your complaint submission rates with the most powerful, user-friendly, and intuitive form submission tool specifically designed for Civil Rights Agencies.
2. Review Stage
The collected information is reviewed by a screener. If the collected information indicates a reasonable possibility of a probable cause determination, the complaint will be "screened in."
3. Mediation Stage
Give parties the opportunity to resolve complaints before investigation. Keep the process voluntary and confidential, with an experienced mediator to assist in resolving issues.
4. Investigation Stage
Evaluate each allegation to determine if there is insufficient or a preponderance of evidence to conclude that the subject failed to comply with the law.
5. Disciplinary Stage
Seamlessly share pertinent investigative findings with the appropriate authority in order to ensure complaint is resolved and justice is served.
Robust Features For Civil Rights Investigations
CMTS provides a secure, flexible, and compliant case management solution tailored to meet the needs of your agency. Let us help you create a workspace that prioritizes the protection of your sensitive information.
Configurable and Modifiable Workflow
Through our quick start process, your dedicated implementation specialist will assist in configuring CMTS to match your current workflow to allow you to track and manage everything in one place.
Personalized Homepage Dashboards
Users can personalize their homepage dashboard to showcase the most important information to them. With a single click, they can effortlessly access their assigned cases.
Time-based and Event-based Notifications
Custom Fields for Case and Person Records
Search Capabilities and Reporting
Control Access through Roles and Permissions
Live CMTS Demonstration
Schedule an informal Zoom meeting with us to see a live demonstration of CMTS tailored to your agency’s needs. We’ll share our screen and answer all your questions.
Frequently Asked Questions
Why do Civil Rights agencies choose CMTS as their Civil Rights Case Management Software?
CMTS is purpose-built as a Civil Rights Case Management Software solution for agencies responsible for investigating discrimination, harassment, excessive force, false imprisonment, and other civil rights violations. Unlike generic case management platforms, CMTS provides configurable workflows, demographic data tracking, automated notifications, advanced reporting, and role-based permissions designed to support complex civil rights investigations. As an investigation case management software platform, CMTS helps agencies manage cases from intake through resolution while maintaining visibility, accountability, and compliance.
What capabilities should agencies look for in Civil Rights Case Management Software?
When evaluating Civil Rights Case Management Software, agencies should look for configurable investigative workflows, demographic and protected-class data tracking, advanced reporting, document generation, automated notifications, and granular security controls. CMTS combines these capabilities in a single investigation case management software platform, enabling agencies to streamline complaint management, improve case oversight, and generate the reports needed to support leadership, regulatory requirements, and public accountability.
How does CMTS improve reporting and compliance for Civil Rights investigations?
CMTS helps agencies meet reporting and compliance requirements through powerful search functionality, customizable reports, document templates, and configurable data collection. As a leading Civil Rights Case Management Software solution, CMTS allows organizations to track allegations, demographic information, investigation outcomes, training activities, and outreach efforts from a centralized system. This investigation case management software approach improves data accuracy, reduces manual effort, and provides leadership with greater insight into investigative performance and case trends.