The #1 Most Used Case Management Software By Federal IG Offices
Through our state-of-the-art system, we empower agencies to investigate ALLEGATIONS & VIOLATIONS relating to DISCRIMINATION, HARASSMENT, FALSE IMPRISONMENT, EXCESSIVE FORCE, ABUSIVE LANGUAGE, etc.
Investigative Software Designed to Help You Manage and Track Cases More Effectively
INVESTIGATIVE MANAGERS
Gain new visibility into your team’s performance
- Instant access to reports in multiple file formats
- Aggregated team metrics
- Case progress notifications
- Time tracking
- Comprehensive Quick searching
INVESTIGATORS AND SPECIAL AGENTS
Get more done with software designed for you
- Case progression customized to your agency’s workflow
- Intuitive, efficient data entry
- User-customized home page dashboard
- Version-tracked document uploading
- Attachment notifications
SYSTEM ADMINISTRATORS
Enjoy quick implementation and easy maintenance
- No special IT training is required to administer
- Quick Ramp-up time for users
- On-Premise or FedRAMP® cloud hosting
- Customizable permissions for each user group
- Simple creation and maintenance of custom fields
Robust Features Configured to Fit Your Organization
CMTS provides a secure, flexible, and compliant case management solution tailored to meet the needs of your agency. Let us help you create a workspace that prioritizes the protection of your sensitive information.
Configurable and Modifiable Workflow
Through our quick start process, your dedicated implementation specialist will assist in configuring CMTS to match your current workflow to allow you to track and manage everything in one place.
Personalized Homepage Dashboards
Each user is able to customize the homepage dashboard to display their most relevant information and one click access to assigned cases.
Time-based and Event-based Notifications
Custom Fields for Case and Person Records
Search Capabilities and Reporting
Control Access through Roles and Permissions
Live CMTS Demonstration
Schedule an informal Zoom meeting with us to see a live demonstration of CMTS tailored to your agency’s needs. We’ll share our screen and answer all your questions.
Frequently Asked Questions
How does CMTS help agencies manage investigations more efficiently?
As an investigation case management software solution, CMTS enables agencies to track cases from intake through resolution using agency-specific workflows. Investigators can manage documents, receive automated notifications, monitor case progress, and quickly search case records from a centralized system. These capabilities help reduce administrative burdens, improve accountability, and ensure critical investigative activities remain on schedule.
How does CMTS help agencies manage investigations more efficiently?
As an investigation case management software solution, CMTS enables agencies to track cases from intake through resolution using agency-specific workflows. Investigators can manage documents, receive automated notifications, monitor case progress, and quickly search case records from a centralized system. These capabilities help reduce administrative burdens, improve accountability, and ensure critical investigative activities remain on schedule.
Why is configurable workflow important in government case management software?
Government agencies often have unique investigative processes, reporting requirements, and compliance obligations. CMTS allows organizations to configure workflows, custom fields, permissions, notifications, and dashboards to align with existing operational procedures. This flexibility helps agencies maintain consistency across investigations while adapting the software to their specific mission and oversight responsibilities.