Website Terms and Conditions
Last Updated: July 23, 2026
Agreement to Terms
These Terms and Conditions (“Terms”) govern your access to and use of https://www.securecasemanagement.com (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Site immediately.
We may update these Terms from time to time by posting a revised version on this page. Your continued use of the Site following any changes constitutes your acceptance of the updated Terms.
About CMTS
CMTS (Case Management & Tracking System) is a secure, cloud-based case management platform designed to help government agencies and organizations manage complaints, investigations, case records, workflows, reporting, and related business processes. The Site provides information about the CMTS platform, its features, services, resources, events, and educational content.
Information provided on this Site is for general informational purposes only and does not constitute a binding agreement, guarantee of services, or commitment to provide software, support, or professional services.
Service Agreements
Access to CMTS software, implementation services, technical support, training, or consulting services is governed by separate written agreements, including subscription agreements, Statements of Work (SOWs), service agreements, or other contracts.
If any conflict exists between these Terms and a signed customer agreement, the customer agreement shall control.
User Representations
By using this Site, you represent and warrant that you:
- Are at least 18 years of age.
- Have the authority to enter into these Terms.
- Will provide accurate and truthful information.
- Will use the Site only for lawful purposes.
- Will comply with all applicable laws and regulations.
Acceptable Use
You agree not to:
- Attempt unauthorized access to the Site or connected systems.
- Interfere with the operation or security of the Site.
- Upload or transmit viruses, malware, ransomware, or other malicious code.
- Copy, reproduce, distribute, or modify Site content without written permission.
- Use bots, scrapers, or automated tools to collect Site content or data.
- Use the Site for unlawful, fraudulent, or misleading purposes.
- Attempt to reverse engineer or interfere with any software made available through the Site.
We reserve the right to suspend or terminate access for users who violate these Terms.
Intellectual Property
All content available on this Site, including software descriptions, graphics, logos, trademarks, videos, text, documentation, downloadable resources, website design, and other materials, is owned by or licensed to CMTS and is protected by applicable copyright, trademark, and intellectual property laws.
You may access and use the Site solely for your personal, informational, or internal business purposes. No content may be copied, reproduced, distributed, modified, or commercially exploited without our prior written permission.
Software and Product Information
Descriptions of CMTS features, functionality, integrations, security capabilities, compliance certifications, and product roadmaps are provided for informational purposes only.
Features, functionality, availability, pricing, technical requirements, and supported integrations may change without notice.
Nothing on this Site should be interpreted as creating a contractual commitment unless expressly included within a written customer agreement.
Compliance Information
CMTS is designed to support organizations with their case management and operational workflows. References to security standards, compliance frameworks, certifications, or government authorizations are intended to describe the capabilities of the platform and should not be interpreted as a guarantee that any customer will independently satisfy regulatory or legal requirements through use of CMTS alone.
Customers remain responsible for maintaining their own compliance obligations, internal policies, and operational procedures.
User Submissions
Information submitted through contact forms, demo requests, webinar registrations, event registrations, surveys, newsletter subscriptions, or other Site features must be accurate and lawful.
By submitting information through the Site, you authorize CMTS to contact you regarding your request and to use your information in accordance with our Privacy Policy.
Third-Party Websites
The Site may include links to third-party websites, government resources, technology partners, or other external services.
CMTS is not responsible for the content, availability, privacy practices, or security of third-party websites or services.
Privacy
Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Site Availability
We reserve the right to modify, suspend, or discontinue any portion of the Site at any time without prior notice.
Although we strive to maintain uninterrupted availability, we do not guarantee that the Site will always be available, secure, or error-free.
Disclaimer
THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
CMTS makes no warranties regarding the accuracy, completeness, reliability, or availability of the Site or its content.
Information provided on this Site is intended for general informational purposes only and should not be considered legal, regulatory, investigative, cybersecurity, or professional consulting advice.
Limitation of Liability
To the fullest extent permitted by law, CMTS shall not be liable for any indirect, incidental, consequential, exemplary, special, or punitive damages arising from your use of, or inability to use, this Site.
Indemnification
You agree to defend, indemnify, and hold harmless CMTS, its officers, employees, contractors, affiliates, licensors, and agents from any claims, damages, liabilities, costs, or expenses arising from your misuse of the Site or violation of these Terms.
Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, if you violate these Terms or engage in conduct that could harm CMTS, its users, or the security of the Site.
Governing Law
These Terms shall be governed by the laws of the State of North Carolina, without regard to its conflict of law principles.
Any legal action relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in North Carolina.
Miscellaneous
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
These Terms, together with our Privacy Policy, constitute the entire agreement regarding your use of the Site.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
CMTS (Case Management & Tracking System)
800 Benson Road
Garner, NC 27529
Phone: (919) 779-0954
Website: https://www.securecasemanagement.com