WingSwept will once again be an exhibitor at the 2022 Association of Inspectors General Annual Training Conference in Washington, DC. Our case management solution, CMTS, was originally designed for the Inspector General community, and we look forward to any opportunity to highlight how the software can help oversee and manage fraud, waste, and abuse. This…
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WingSwept Attends 2022 Association of Inspectors General Annual Training Conference
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WingSwept- Case Management & Tracking System (CMTS) Achieves FedRAMP® Moderate Baseline
Garner, NC – IT services firm WingSwept, LLC is pleased to announce that the Case Management and Tracking System (CMTS) has been authorized under the Federal Risk and Authorization Management Program (FedRAMP®) Moderate Baseline, a standard set of security requirements for cloud services. This is exciting news for the company as WingSwept has provided secure…
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Do These 3 Things Before Choosing Case Management Software
You might have heard the phrase “It’s not a bug, it’s a feature!” – well, the first software bug was definitely not a feature. An unexplained error kept appearing during genius engineer Grace Hopper’s work designing the Mark II computer in 1947. After careful study, fellow engineers finally found the source – a moth was…
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Don’t Allow Your Investigative Agency to Become a Political Football
One of the rare opportunities that investigators have to shine a light on their important work is when they present summaries of their agency’s work to legislative committees. The politicians sitting on these committees often take these opportunities to applaud the waste and fraud uncovered by investigators. Most investigators aren’t attention seekers by nature. But…
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Your Investigators Are Impartial. Your Case Management System Can Help You Prove It.
Investigative teams need to be viewed as fair and impartial, both to retain their credibility and to continue receiving tips. Every subject and complainant is entitled to the same level of diligence from your team, no matter their position or seniority. Subjects are also legally protected from being treated differently because of demographic factors including…
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Cybersecurity: More Ways to Protect Your Team
This post is a continuation of “Cybersecurity: Don’t Wait, You Might Be Next!“, which outlines the new cybersecurity risks facing investigative agencies and provides ways they can insulate themselves from the loss or leakage of highly privileged information. #3 – Protect User Credentials Password requirements have gotten more complex over the years. There’s a good…
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Cybersecurity: Don’t Wait, You Might Be Next!
Government cybersecurity has been a concern for decades, especially at the federal level. The attention it has received in the past few months, however, is an order of magnitude higher than in recent history. Recent cybersecurity threats (on two different fronts) have managed to capture much of the attention not devoted to pandemic response. The…
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Are Agency Employees Raising the White Flag? For Investigators, That’s a Red Flag.
The government-wide Federal Employee Viewpoints Survey (FEVS) is still awaiting formal release by the Office of Personnel Management, but enough agencies have reported their individual results to recognize a pattern. The biggest agencies are receiving low marks on the same items they did in previous years. According to FEDweek, some of the most negative responses…
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Buying Investigative Case Management Software? Ask References About These Five Things
If your investigative agency is looking for a new case management system, you probably already know how hard it is to put together a list of all the features it needs in order to fully support your team. There are multiple user types, multiple case stages and multiple case outcomes – and they all need…
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The Perils of “Custom” Case Management Software
Because government fraud investigations are handled differently from agency to agency, it’s difficult to find a piece of software that “checks all of the boxes” for a specific investigative team. Consumer-grade case management isn’t configurable enough to handle all of the different paths a case could take on its way to closure. On the other…
