Ethics Case
Management System
Cutting-edge software that offers Ethics Agencies robust tools to streamline incident reporting, investigations, and resolutions. From ensuring confidentiality to managing risk, CMTS is tailored to elevate your agency’s integrity and compliance standards.
Streamlined for Ethics Agencies
Anonymous Complaints
Streamline complaint submission efficiency with our Online Intake Service. You can also easily enter information for complaints submitted by mail, email, in-person, or hotline, ensuring all forms of communication are efficiently managed.
Validation Rules
Case Validation Rules guarantee that every investigation is carried out with the utmost care. Implement fail-safes throughout the process to make sure all necessary steps are completed accurately.
Document Templates
Quickly draft and send various documents including notifications, reports, case close memos, etc.
Workflows Tailored To Your Agency
1. Complaint Stage
2. Preliminary Investigation Stage
3. Formal Investigation Stage
4. Regulatory Stage
5. Resolution Stage
Seamlessly share pertinent investigative findings with the appropriate authority to ensure the complaint is resolved and justice is served.
Robust Features For Ethics Agencies
CMTS provides a secure, flexible, and compliant case management solution tailored to meet the needs of your agency. Let us help you create a workspace that prioritizes the protection of your sensitive information.
Configurable and Modifiable Workflow
Through our quick start process, your dedicated implementation specialist will assist in configuring CMTS to match your current workflow to allow you to track and manage everything in one place.
Personalized Homepage Dashboards
Users can personalize their homepage dashboard to showcase the most important information to them. With a single click, they can effortlessly access their assigned cases.
Time-based and Event-based Notifications
Custom Fields for Case and Person Records
Search Capabilities and Reporting
Control Access through Roles and Permissions
Watch Our Quick Tour Videos!
Watch Our Quick Tour Videos!
Live CMTS Demonstration
Schedule an informal Zoom meeting with us to see a live demonstration of CMTS tailored to your agency’s needs. We’ll share our screen and answer all your questions.
Frequently Asked Questions
How does an Ethics Case Management System improve complaint and investigation management?
An Ethics Case Management System helps agencies standardize complaint handling and ensure investigations are conducted consistently. CMTS uses configurable workflows, case validation rules, automated alerts, and advanced reporting tools to guide users through each stage of the investigative process. This approach helps Ethics Agencies reduce administrative burdens, improve case oversight, and ensure all required investigative steps are completed before a case moves forward.
How does an Ethics Case Management System help agencies manage complex investigations?
An Ethics Case Management System helps agencies manage complex investigations by providing a centralized platform for complaint tracking, evidence review, witness statements, document management, and case progression monitoring. CMTS supports preliminary investigations, formal investigations, regulatory reviews, and case resolutions through configurable workflows, automated notifications, and advanced reporting tools, helping Ethics Agencies maintain consistency, transparency, and accountability throughout the investigative process.
Why do Ethics Agencies need Investigation Case Management Software for complex ethics complaints?
Investigation Case Management Software helps Ethics Agencies efficiently manage the full lifecycle of ethics complaints, from initial intake and preliminary review to formal investigation, regulatory action, and final resolution. CMTS provides configurable workflows, case validation rules, document templates, automated notifications, and advanced reporting capabilities that help investigators maintain consistency, track investigative progress, and ensure all required procedures are completed. By centralizing complaint records, witness statements, evidence, and investigative findings, CMTS enables agencies to conduct thorough, defensible investigations while improving operational efficiency and regulatory compliance.