Investigative teams such as Inspectors General offices, ombudsmen and ethics groups routinely produce excellent results. That’s due in part to the dedication and persistence of the investigative staff on these teams.
Exceptional results, however, also require great leadership. This is especially true when investigative teams are under fire due to a politically sensitive investigation. These three articles each provide ways that leadership can capitalize on the skills of investigators.
During times of duress, leadership’s primary role is dealing with harassment, threats, or other potential distractions from the case at hand. Employees will be much more likely to press forward when they aren’t focused on their own jobs or reputation – but this often requires leaders to take the incoming heat so their team can move the case forward.
Distractions don’t come only during high-pressure investigations. Day-to-day busywork, toxic co-workers and tasks with no purpose can all drag down team performance. This infographic outlines how to maximize team productivity.
Management at public agencies is limited in the financial incentives that they can give to recognize success. Fortunately, there are plenty of other ways to recognize employees for exceptional work. Recognizing employees for the difference their work makes in the lives of others will make their work feel more meaningful, which is the most important part of job satisfaction.
To learn how CMTS can help your investigators focus on doing their best work for your agency, call us at 855-345-6363 or email us at Team_CMTS@MyCMTS.com.