WingSwept is pleased to announce that the Connecticut Office of the Corrections Ombudsman has selected the Case Management and Tracking System (CMTS) to support its complaint management and oversight operations.
The Connecticut Office of the Corrections Ombudsman serves as an independent resource for individuals who are incarcerated, their families, and other stakeholders by reviewing concerns related to correctional facilities and promoting accountability, transparency, and fairness within the state’s correctional system.
By implementing CMTS, the Office will have a centralized platform to securely manage complaints, track investigations, organize supporting documentation, and improve visibility into case activity from intake through resolution. The system’s configurable workflows and reporting capabilities will help streamline operations while supporting consistent case handling and informed decision-making.
“Independent oversight agencies face increasing demands for transparency, accountability, and timely resolution of cases,” said Jay Strickland, CEO of WingSwept. “We’re honored that the Connecticut Office of the Corrections Ombudsman selected CMTS to help strengthen its case management processes and support its important mission.”
CMTS is a secure, cloud-based case management solution designed specifically for oversight and investigative agencies. The platform enables organizations to manage complaints, investigations, evidence, tasks, correspondence, and reporting within a single system while maintaining comprehensive audit trails and role-based access controls.
Built for agencies that require strong security and flexibility, CMTS is FedRAMP® Moderate Certified, GovRAMP Authorized, SOC 2 compliant, and Section 508 compliant, helping organizations meet rigorous security, accessibility, and compliance requirements.
To learn more about CMTS, visit securecasemanagement.com.
About WingSwept
WingSwept provides secure case management software and managed IT services to government agencies and businesses across the United States. Its Case Management and Tracking System (CMTS) helps oversight, investigative, and compliance organizations streamline workflows, improve accountability, and securely manage sensitive information throughout the case lifecycle.