When it comes to efficient, secure, and scalable case management systems, few endorsements speak louder than those from public oversight entities themselves. In a recent public audit report from the City of Dallas Office of the City Auditor, WingSwept’s Case Management and Tracking System (CMTS) was highlighted as a preferred solution for Offices of Inspectors General (OIGs) nationwide.
The audit, conducted by Weaver and Tidwell, L.L.P. and published in January 2025, evaluated the efficiency and effectiveness of the Dallas Inspector General Division (IGD). As part of their benchmarking analysis, auditors surveyed peer OIG functions across other jurisdictions. The result: CMTS stood out.
“Four of six peer respondents to the benchmarking survey use the same case management system, WingSwept Case Management and Tracking System (CMTS). CMTS’ capabilities include time tracking, aggregated metrics, notifications of case progress, and customized dashboards.”
— Audit of Inspector General Division – Workforce Staffing Levels, City of Dallas
This recognition confirms what many government investigators already know: CMTS is designed with their unique needs in mind. With robust features including configurable workflows, real-time dashboards, and secure AWS cloud hosting, CMTS empowers OIG teams to work more efficiently and maintain full visibility into case activity from intake to closure.
Notably, CMTS is FedRAMP® Moderate authorized, meeting stringent compliance requirements for federal agencies. The system also supports additional compliance standards including CMMC, SOC 2, HIPAA, and GovRAMP.
This level of recognition from the City of Dallas audit adds to CMTS’s reputation as a trusted, scalable platform already in use by hundreds of investigative teams across federal, state, and local government.
To see why CMTS is the most used case management system by federal IG offices, request a demo and explore how it can streamline and secure your agency’s investigations.