If your investigative agency is looking for a new case management system, you probably already know how hard it is to put together a list of all the features it needs in order to fully support your team. There are multiple user types, multiple case stages and multiple case outcomes – and they all need…
Category Archives: Resource
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Buying Investigative Case Management Software? Ask References About These Five Things
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The Perils of “Custom” Case Management Software
Because government fraud investigations are handled differently from agency to agency, it’s difficult to find a piece of software that “checks all of the boxes” for a specific investigative team. Consumer-grade case management isn’t configurable enough to handle all of the different paths a case could take on its way to closure. On the other…
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Spreadsheets Don’t Excel at Investigative Case Management
Most government agency investigative teams use software to track, manage and report on their cases. Some of these systems are built in-house or designed by a business process software company. Others are built specifically for investigative case management. While investigative-focused software is most often the best fit for the needs of government investigative agencies, each…
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Massive Hack Brings Long-Maligned Federal IT Security into Focus
It’s been 20 years since Dan Erwin’s famous quote that “The best way to get management excited about a disaster plan is to burn down the building across the street.” Federal Inspectors General must feel at least a little bit of that frustration after the elaborate compromise of SolarWinds’ Orion system. While the fallout of…
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The Perils of Being a Whistleblower
Last month, the Securities and Exchange Commission paid its largest ever whistleblower award of $114 million. This is especially big news because a payment to a whistleblower almost never happens. In fact, other front-page whistleblower stories often end with the messengers having their lives wrecked. An infographic published in Popular Science in 2018 shows all…
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Keeping Sensitive Agency Data Secure Will Only Get More Difficult
The pandemic has created more problems than small businesses can manage. Many of them are focused on the most imminent challenges – helping employees work remotely and getting their product or service in front of a worried consumer. Cybercriminals are taking advantage of their distraction and their newfound love of web-based communication to gain access…
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Pandemic Stimulus Anti-Fraud Mission Bolsters Federal OIG Teamwork
There are 73 Federal Inspectors General, each working within their own agency to reduce waste and uncover fraud. Offices do work together as members of the Council of Inspectors General on Integrity and Efficiency (CIGIE) and on peer reviews, and they do refer cases to each other when appropriate, but the majority of their focus…
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Officials Still Critical of Federal Agency Return-To-Work Plans
Across the country, people have spent the past six months weighing their obligations to others against the risk of infection. In the early days of the pandemic, healthcare workers, grocery store employees and take-out food preparers risked face-to-face interaction with thousands of people to keep the country healthy and fed. Most others reduced face-to-face interaction…
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Early COVID-19 Stimulus Fraud Begins to Surface
It’s been more than six months since the pandemic hit the United States, and nearly six months since the CARES Act became law. In that short amount of time, around $2 trillion of stimulus money has been distributed. That’s a fortunate fact for millions of people, as well as their employers, who needed this money…
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A Permanent Inspector General Bolsters Agency Effectiveness
Like everyone else, Inspectors General retire. When they do, they leave their agencies in the capable hands of an Acting Inspector General until a permanent one can be appointed or confirmed. On top of their management experience, Acting IGs typically have decades of experience in investigations, audits or both. They’re fully capable of leading an…
