Blog

Our blog serves as a valuable resource to help you enhance your workflows, stay updated on technology advancements, and discover strategies to streamline your operations effectively.

Investigators: Establishing a Pattern of Facts

One of the most important jobs of an investigator is to establish a pattern of facts.  Multiple witnesses reporting the same sequence of events bolsters confidence in the accuracy of the...

What If an Investigator Gets Hit By a Bus

There’s a term in business management and software development called the “bus factor.”  It’s a morbid way of referencing a critical component of any well-designed process: How many people would...

Improving Workplace Culture – Infographic

If you haven’t spent time thinking about your culture, you should. Workplace culture is one of the biggest determinants of productivity and team success. We created an infographic that highlights...

Morale in the Morass: Why People Do Hard Things

From government shutdowns to high senior-level turnover, state and federal government employees face some of the most challenging environments they’ve ever faced.  This is the second post in a...

Three Problems with a Passive Manager

If you’ve ever had a micromanaging boss, you know how liberating it can be to land in a job where a manager asks you to do something and then actually trusts you to do it.  Being over-managed can...

Live CMTS Demonstration

Schedule an informal Zoom meeting with us to see a live demonstration of CMTS tailored to your agency’s needs. We’ll share our screen and answer all your questions.