Blog
Our blog serves as a valuable resource to help you enhance your workflows, stay updated on technology advancements, and discover strategies to streamline your operations effectively.
Microsoft vs CMTS
Are you tired of struggling with spreadsheets? While Microsoft Excel and Access can be a fantastic solution for various situations, understanding when it’s time to level up becomes crucial in...
Salesforce vs CMTS
The right case management system can make or break an investigative team's ability to handle complex cases, track vital information, and collaborate seamlessly. As agencies grow and streamline a...
On-Premise vs Cloud: A Comprehensive Hosting Guide
Cloud hosting and on-premise servers are two different ways to host your website or, in the case of CMTS, application. Cloud hosting means your website or application is hosted on remote...
Do These 3 Things Before Choosing Case Management Software
You might have heard the phrase “It’s not a bug, it’s a feature!” – well, the first software bug was definitely not a feature. An unexplained error kept appearing during genius engineer Grace...
How a Case Management System Strengthens Investigative Impartiality
Investigative teams need to be viewed as fair and impartial, both to retain their credibility and to continue receiving tips. Every subject and complainant is entitled to the same level of...
Cybersecurity: More Ways to Protect Your Team
This post is a continuation of "Cybersecurity: Don't Wait, You Might Be Next!", which outlines the new cybersecurity risks facing investigative agencies and provides ways they can insulate...
Cybersecurity: Don’t Wait, You Might Be Next!
Government cybersecurity has been a concern for decades, especially at the federal level. The attention it has received in the past few months, however, is an order of magnitude higher than in...
Are Agency Employees Raising the White Flag? For Investigators, That’s a Red Flag.
The government-wide Federal Employee Viewpoints Survey (FEVS) is still awaiting formal release by the Office of Personnel Management, but enough agencies have reported their individual results to...
Buying Investigative Case Management Software? Ask References About These Five Things
If your investigative agency is looking for a new case management system, you probably already know how hard it is to put together a list of all the features it needs in order to fully support your...