The United States Postal Service’s Office of Inspector General released a report on the inefficiencies found in handling Sunday deliveries. Most of these deliveries are for major customer Amazon. The report found that policies and procedures were not enforced by supervisors.
The OIG inspected 134 hubs that provided Sunday delivery and found that because of several inefficiencies, deliveries took 17,446 more hours than expected during a one month period. As the USPS begins to expand Sunday deliveries, these holes and gaps in processes need to be solved immediately. The USPS believes that as the Sunday program grows, the technology in place will become more efficient and easy to use.
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