Lottery Agency Case Management
Stay proactive against fraud and policy violations in your lottery operations with CMTS. Our software is designed to help you identify potential issues before they become major problems, allowing you to take action quickly and decisively to protect the integrity of your lottery.
Lottery Agency Case Management
Stay proactive against fraud and policy violations in your lottery operations with CMTS. Our software is designed to help you identify potential issues before they become major problems, allowing you to take action quickly and decisively to protect the integrity of your lottery.
Tracking & Reporting
Built For Lottery Investigations
Case Validation
By using compliant software with case validation rules, you can ensure thoroughness and mitigate Agency risk.
Complaint Submission
Boost your complaint submission rates with the most user-friendly and intuitive form submission tool specifically designed for Lottery Investigations.
Audit Log
Track all user actions to ensure accountability and transparency in investigations with CMTS’s detailed audit log.
Workflows Tailored To Your Agency
1. Formal Complaint Stage
2. Review Stage
3. Investigation Stage
4. Disciplinary Stage
Robust Features For Lottery Investigations
CMTS provides a secure, flexible, and compliant case management solution tailored to meet the needs of your agency. Let us help you create a workspace that prioritizes the protection of your sensitive information.
Configurable and Modifiable Workflow
Through our quick start process, your dedicated implementation specialist will assist in configuring CMTS to match your current workflow to allow you to track and manage everything in one place.
Personalized Homepage Dashboards
Users can personalize their homepage dashboard to showcase the most important information to them. With a single click, they can effortlessly access their assigned cases.
Time-based and Event-based Notifications
Custom Fields for Case and Person Records
Search Capabilities and Reporting
Control Access through Roles and Permissions
Ways to Accelerate Government Procurement
This is the story of four organizations that are customers of WingSwept’s Case Management & Tracking System (CMTS). All of these organizations are happily using the software, but they each took a different path to procuring the system. These are their stories…