The New Orleans Inspector General Ed Quatrevaux released a report on March 9, 2016 that states that the Sewerage & Water Board failed to follow up on delinquent accounts. It stated that this was happening because of the lack of training and awareness of the collections policy.
Those delinquent accounts, which were probed in early 2014, totaled more than $10 million.
Cedric Grant, Executive Director of the Sewerage and Water Board, rejected Quatrevaux’s findings. “We try to work with [delinquent customers],” Grant said Tuesday, “but there are daily turn-offs.”
Read More: WGNO