Human Resources Case Management Software

Streamline HR Investigations, Reduce Risk, and Boost Team Efficiency with CMTS

CMTS is a configurable case management platform purpose-built for human resources teams in government, ethics, and compliance-driven organizations. Whether you’re managing employee misconduct, EEO complaints, or sensitive workplace investigations, CMTS ensures a consistent, secure, and auditable process every time.

Backed by FedRAMP® Moderate authorization, CMTS empowers HR professionals to protect sensitive data, reduce investigation timelines, and generate powerful insights — all without compromising compliance.

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Screenshot of CMTS human resources case management software dashboard showing case tracking, reporting tools, and configurable workflows for HR teams.

Human Resources Case Management Software

 

Screenshot of CMTS human resources case management software dashboard showing case tracking, reporting tools, and configurable workflows for HR teams.

Streamline HR Investigations, Reduce Risk, and Boost Team Efficiency with CMTS

CMTS is a configurable case management platform purpose-built for human resources teams in government, ethics, and compliance-driven organizations. Whether you’re managing employee misconduct, EEO complaints, or sensitive workplace investigations, CMTS ensures a consistent, secure, and auditable process every time.

Backed by FedRAMP® Moderate authorization, CMTS empowers HR professionals to protect sensitive data, reduce investigation timelines, and generate powerful insights — all without compromising compliance.

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Tablet displaying a video thumbnail for CMTS quick tour videos, promoting human resources case management software with a preview of the platform interface.

Watch Our Quick Tour Videos!

Why HR Teams Trust CMTS

Security Compliance

Secure by Design

CMTS is FedRAMP® Moderate authorized and hosted in a secure AWS cloud, meeting strict federal security standards and aligning with NIST 800-53, CMMC, SOC 2, HIPAA, and StateRAMP.

Centralized Case Manageent

End-to-End Case Oversight

Document every step with audit-ready logs, time-stamped activity, and version-tracked uploads. Nothing falls through the cracks.

Setup 2

Configurable Workflows

HR teams can configure workflows, fields, and notifications to match investigative procedures for complaints, misconduct, and more — no coding required.

Customizable Dashboards 2

Smart Dashboards & Metrics

Custom dashboards, time tracking, and real-time alerts help HR teams stay on top of deadlines and spot recurring issues early.

Robust Features For Human Resources Case Tracking

CMTS provides a secure, flexible, and compliant case management solution tailored to meet the needs of your team. Identify and respond to employee incidents before they become critical.

Custom Labels

Employee Complaint Tracking

Track and monitor employee complaints from submission to resolution.
Ensure transparency with automated timelines and detailed case histories.

Customizable Dashboards

Personalized Homepage Dashboards

Create tailored dashboards to highlight key HR metrics and case statuses. Monitor trends and issues in real-time, empowering proactive decision-making.

Automated Notifications

Automated Alerts & Notifications

Receive instant alerts on case updates, approaching deadlines, or urgent HR matters. Facilitate timely follow-ups and responses to critical incidents or complaints.

Advanced Reporting

Robust Reporting & Compliance

Generate detailed reports for internal reviews or regulatory requirements with ease. Maintain comprehensive audit trails and securely document each investigation.

Centralized Case Manageent

Secure and Confidential Data Management

Protect sensitive HR data with enterprise-grade security and role-based access.
Ensure confidentiality by granting tailored access levels to protect employee information.

Validation Rules

Integration with HR Systems

CMTS integrates with your existing HR systems to import critical data directly, eliminating the need for double data entry. This streamlined approach ensures all relevant information is centralized, making investigations faster and more accurate.

Investigative Software Designed to Help You Manage and Track Cases More Effectively

HR Investigators & Specialists
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Speed up documentation and decision-making with structured workflows and automated reminders.

Managers & Executives
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Monitor investigation trends, team performance, and resolution timelines with real-time dashboards.

SYSTEM ADMINISTRATORS
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Easily configure permissions, dashboards, and forms — with no special IT training required.

Live CMTS Demonstration

Schedule an informal Zoom meeting with us to see a live demonstration of CMTS tailored to your agency’s needs. We’ll share our screen and answer all your questions.

CMTS Zoom Demo 1