Frequently Asked Questions
What is the origin of the Case Management and Tracking System (CMTS) product?
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What distinguishes the CMTS product from other case management and tracking software?
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Is CMTS available on the GSA Schedule?
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Will I need to increase or create a significant IT support staff to maintain the system?
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Can I access the case tracking system at any time, day or night?
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How long does it take to configure and install CMTS once the contract is signed?
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Can the CMTS system be configured to meet my workflow requirements?
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Will CMTS require a dedicated server?
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Can I produce ad-hoc reports on demand?
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Am I able to conduct individual and specific investigation or case searches within the CMTS system?
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Can I perform advanced searches based on multiple investigator inputs?
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What kind of case number tracking system is provided?
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Is there a correlation system embedded within the software?
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Can I do a case search based on person, case number, or investigator/initiator?
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Is the system modifiable based on my organization’s use of regulatory guidance?
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Are there restrictions on who has access to sensitive data?
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Is there an automated notification process for open and/or closed cases?
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Is training offered for my staff?
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How can I get a demo of the latest version of CMTS?
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Can I see a video of the case management product before scheduling a live demo?
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Ask Your Question
team_CMTS@securecasemanagement.com
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(855) 636-5361