Ethics Investigation Case Management System

Cutting-edge software that offers Ethics Agencies robust tools to streamline incident reporting, investigations, and resolutions. From ensuring confidentiality to managing risk, CMTS is tailored to elevate your agency’s integrity and compliance standards.

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Equal Opportunity Case Management

 

 

Empowering Equal Opportunity Agencies with the tools to meet the six key components of a model EEO program, as outlined in MD-715, Ensuring Justice and Fairness for All.

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Streamlined for Ethics Agencies

Anonymous Complaints

Streamline complaint submission efficiency with our Online Intake Service. You can also easily enter information for complaints submitted by mail, email, in-person, or hotline, ensuring all forms of communication are efficiently managed.

Validation Rules

Case Validation Rules guarantee that every investigation is carried out with the utmost care. Implement fail-safes throughout the process to make sure all necessary steps are completed accurately.

Document Templates

Quickly draft and send various documents including notifications, reports, case close memos, etc.

Workflows Tailored To Your Agency

1. Complaint Stage

Boost your complaint submission efficiency with the most powerful, user-friendly, and intuitive form submission tool specifically designed for Ethics Agencies

White icon depicting an outlined person with a gear symbol where their face would be, surrounded by a circular arow, eye, and book. This is to represent process of information and progress.

2. Preliminary Investigation Stage

Effortlessly determine if there is enough credible evidence to warrant a full investigation into alleged ethical violations.

White icon of a balance scale with two figures on each side, indicating the process of weighing perspectives and fostering fair negotiation, and resolving conflicts in a balanced manner.

3. Formal Investigation Stage

Let CMTS guide you through your workflow, from evidence collection to analysis, ensuring all aspects of the investigation are covered.

White icon featuring papers and a magnifying glass, symbolizing the process of review and investigation.

4. Regulatory Stage

Navigate complex regulatory processes with confidence, collaborate seamlessly with regulatory bodies, and maintain meticulous records.

White icon featuring a gavel, symbolizing the Judge's action to bring order to the court. The gavel represents authority, decision-making, and the formalization of rulings in a legal or mediation process.

5. Resolution Stage

Seamlessly share pertinent investigative findings with the appropriate authority to ensure the complaint is resolved and justice is served.

Robust Features For Ethics Agencies

CMTS provides a secure, flexible, and compliant case management solution tailored to meet the needs of your agency. Let us help you create a workspace that prioritizes the protection of your sensitive information.

Configurable and Modifiable Workflow

Through our quick start process, your dedicated implementation specialist will assist in configuring CMTS to match your current workflow to allow you to track and manage everything in one place.

Personalized Homepage Dashboards

Users can personalize their homepage dashboard to showcase the most important information to them. With a single click, they can effortlessly access their assigned cases.

Time-based and Event-based Notifications

Prevent cases from falling through the cracks and justice from being hindered by configuring agency defined notifications to alert users to case progression.

Custom Fields for Case and Person Records

Easily configure custom fields and modules that allow you to quickly reference additional information such as complaintant records or witness statements.

Search Capabilities and Reporting

Quickly locate and report on matching cases, complainant records, and any in-depth details related to your investigations by using our advanced search and reporting functionality.  

Control Access through Roles and Permissions

Each user is assigned one or more job roles and given access to data and features based on their specific job function in order to ensure regulatory compliance.

Ways to Accelerate Government Procurement

This is the story of four organizations that are customers of WingSwept’s Case Management & Tracking System (CMTS).  All of these organizations are happily using the software, but they each took a different path to procuring the system.  These are their stories…