Civil Rights Case Management

Through our state-of-the-art system, we empower agencies to investigate ALLEGATIONS & VIOLATIONS relating to DISCRIMINATION, HARASSMENT, FALSE IMPRISONMENT, EXCESSIVE FORCE, ABUSIVE LANGUAGE, etc.

See it in action

                              

Civil Rights Case Management

 

Through our state-of-the-art system, we empower agencies to investigate ALLEGATIONS & VIOLATIONS relating to DISCRIMINATION, HARASSMENT, FALSE IMPRISONMENT, EXCESSIVE FORCE, ABUSIVE LANGUAGE, etc.

See it in action

Tracking & Reporting

Built For Civil Rights Investigations

Demographic Data

Track Age, Disability, Genetic Information, National Origin, Pregnancy, Race/Color, Religion, Sex, Gender Identity, Sexual Orientation, Marital Status, Familial Status, etc.

Document Templates

Quickly draft and send various documents including letters to respondents, reports, case close memos, etc.

Training & Outreach

Effortlessly track personal or team trainings such as sexual harassment education, ADA, etc. Stay on top of community outreach programs.

Workflows Tailored To Your Agency

1. Complaint Stage

Boost your complaint submission rates with the most powerful, user-friendly, and intuitive form submission tool specifically designed for Civil Rights Agencies.

White icon depicting an outlined person with a gear symbol where their face would be, surrounded by a circular arow, eye, and book. This is to represent process of information and progress.

2. Review Stage

The collected information is reviewed by a screener. If the collected information indicates a reasonable possibility of a probable cause determination, the complaint will be "screened in."

White icon of a balance scale with two figures on each side, indicating the process of weighing perspectives and fostering fair negotiation, and resolving conflicts in a balanced manner.

3. Mediation Stage

Give parties the opportunity to resolve complaints before investigation. Keep the process voluntary and confidential, with an experienced mediator to assist in resolving issues.

White icon featuring papers and a magnifying glass, symbolizing the process of review and investigation.

4. Investigation Stage

Evaluate each allegation to determine if there is insufficient or a preponderance of evidence to conclude that the subject failed to comply with the law.

White icon featuring a gavel, symbolizing the Judge's action to bring order to the court. The gavel represents authority, decision-making, and the formalization of rulings in a legal or mediation process.

5. Disciplinary Stage

Seamlessly share pertinent investigative findings with the appropriate authority in order to ensure complaint is resolved and justice is served.

Robust Features For Civil Rights Investigations

CMTS provides a secure, flexible, and compliant case management solution tailored to meet the needs of your agency. Let us help you create a workspace that prioritizes the protection of your sensitive information.

Configurable and Modifiable Workflow

Through our quick start process, your dedicated implementation specialist will assist in configuring CMTS to match your current workflow to allow you to track and manage everything in one place.

Personalized Homepage Dashboards

Users can personalize their homepage dashboard to showcase the most important information to them. With a single click, they can effortlessly access their assigned cases.

Time-based and Event-based Notifications

Prevent cases from falling through the cracks and justice from being hindered by configuring agency defined notifications to alert users to case progression.

Custom Fields for Case and Person Records

Easily configure custom fields and modules that allow you to quickly reference additional information such as demographics specific to Allegations & Violations.

Search Capabilities and Reporting

Quickly locate and report on matching cases, complainant records, and any in-depth details related to your investigations by using our advanced search and reporting functionality.  

Control Access through Roles and Permissions

Each user is assigned one or more job roles and given access to data and features based on their specific job function in order to ensure regulatory compliance.

Ways to Accelerate Government Procurement

This is the story of four organizations that are customers of WingSwept’s Case Management & Tracking System (CMTS).  All of these organizations are happily using the software, but they each took a different path to procuring the system.  These are their stories…